iTech Labs

Who are iTech Labs?

Responsible for quality assurance testing and online gaming certification, iTech Labs is a company that tests games, online casinos, and their platforms to ensure that they adhere to different regulations, laws, and rules in various jurisdictions worldwide. Thanks to companies like iTech Labs, you can rest assured that the casino games you are playing are legal, transparent and fair. This is due to continued testing on background systems like Random Number Generators, which work over various verticals, whether slots, sportsbooks, or scratch cards.

In this article, we will cover the day-to-day operations, types of tests, certification process, and the finer details of the iTech Labs operation in as much detail as possible. Companies like this are not brands players know intimately, as they work more directly with casino and game companies. Nevertheless, they are necessary for ensuring a safe and secure gaming environment for all and are something you should strive to learn more about if you’re an online casino player, and that is where we are here to help and broaden your knowledge.

Background & Short History

Established in 2004, iTech Labs is located in Australia, clearly a hotbed for testing labs, as their competitor, BMM Testlabs also hails from the land down under. Unlike most other testing labs in the industry, they concentrate solely on the online space.

Most expansions to their business happened around 2010, with Italy, Spain, and Denmark all approving iTech Lab as a compliance tester. Portugal and the Czech Republic soon followed, and around 2020, the company entered the US and Asian markets, giving them more jurisdictions, responsibilities, methods of testing, and, more importantly, growth as a business.

It is also worth noting that iTech was acquired by Gaming Laboratories International (GLI) back in 2023. Whilst part of the larger corporation, they continue to operate as an independent unit.

The Role of iTech Labs In iGaming

iTech Labs has manoeuvred itself in a strong position when it comes to certifying online casinos and slots, with there seemingly being two areas where you will run into their certifications and logo the most.

At the centre of the company’s operation is the testing of the Random Number Generator, used in casino games, poker, demo slots, and other gaming formats that produce random and fair results. It’s not just ensuring that the numbers add up but that the results cannot be altered by any parties involved. Not players, casinos, or game producers.

While the company doesn’t seem to have pivoted towards emerging crypto casinos, it has partnered with social gaming sites, also known as sweepstakes. This combination makes it a primary service provider for the American and European casino markets, and the quality of its products is evident in the trust that all parties place in its audits.

Certifications and Testing Services

Compliance Testing

Regulated online casinos need to adhere to the laws and regulations set by the different jurisdictions that operate. Statistical randomness is the most simple example of this, but it’s not just about numbers and figures. Responsible gaming rules, bonus rules, platform testing, and many other areas must be set straight before a casino can be certified. And without certification, they cannot operate legally.

Testing Casino Games

iTech Labs has certified thousands of online games. As mentioned, this isn’t always simply testing the RNG. Other areas include verifying game rules, ensuring everything runs correctly from game logs to special features, and even ensuring that interrupted game rounds continue as planned. Everything from the source code to the back-end reports is thoroughly inspected.

Slots are undoubtedly the most tested purely because of their sheer volume, but you will find certificates for poker, bingo, video poker, table games, scratch cards, and even games only played at social gaming sites.

RNG Validation

iTech Labs rigorously tests RNG algorithms to ensure they produce genuinely random results free from manipulation. This process involves detailed statistical analysis to confirm that the RNG behaves in a way that ensures fairness across various gaming scenarios. This service is essential for operators to meet regulatory requirements and for players to trust that the games they engage with are fair and reliable.

Testing Platforms

Platform is another term for the website or virtual environment you’re playing on, covering everything from the code and programs running on the servers to how the games are integrated and player data is handled. As each country or jurisdiction has different requirements, iTech Labs is integral in ensuring these platforms are thoroughly tested, deemed safe and secure, and pass all the necessary checks so that casino operators can go live with their products in licensed markets.

Quality Testing

It’s one thing to be compliant and another to deliver a superb service. Fulfilling regulations gives the casino permission to operate in regulated areas, but that by itself doesn’t make an online casino popular.

What better way to test your product than to run it by industry experts who have tested thousands of games and hundreds of casinos? This process depends highly on the individual client and can include anything from checking mobile compatibility to developing testing tools.

Responsible Gaming & Certification

Responsible gaming is an area that more regulators are interested in as online gambling evolves. This isn’t the sort of technical audit that most testing labs provide; rather, it’s based on protecting the player by creating a safer gaming environment.

Naturally, this does include tools integrated into each platform. These need to work perfectly so that you can’t, for example, just cancel a self-exclusion through some technical oversight. But more importantly, when these methods are required by law, it becomes necessary for the casinos to ensure that they are not breaking the law. The fines can be rather hefty when such measures fail.

iTech Labs offers this service in several languages, which is provided by an experienced team that knows the finest intricacies of the law.

Major Market Areas & Global Regulations

The iGaming world isn’t a united market and is far from becoming one. It’s highly centralised around national regulatory bodies like the UK Gambling Commission, Malta Gaming Authority, and Gibraltar Regulatory Authority. Of these casino licenses, the Maltese Gaming Authority is very influential, as it allows online casinos to offer games across many different nations in the European Union

iTech Labs offers its services directly to government regulators, and besides working with those mentioned above in their respective jurisdictions, iTech audits and tests for the Isle of Man, Kahnawake, Alderney, Spain, Portugal, Canada, Panama, Argentina, the Philippines, and many others.

Challenges of Blockchain & Cryptocurrency

The iGaming ecosystem is fast incorporating blockchain technologies, together with cryptocurrencies as a payment method. Both are challenging areas, especially as they tend to operate in more legal grey areas. From what we can gather, iTech is still in the process of gearing towards this new arm of the gambling industry.

While it’s clear that iTech Labs tests games that take advantage of these, the company hasn’t yet touched the legal side too much. It’s not openly known whether they have chosen not to enter this market or simply because national legislation is underdeveloped. However, we fully expect iTech Labs to expand its coverage in the future as crypto becomes more widespread throughout gambling and iGaming.

Final Summary

iTech Labs has positioned itself as one of the leading authorities on traditional online casinos and game producers. They have a presence across all major regulated jurisdictions and can also offer advice for unregulated areas. At the moment, they are most utilised in game design and testing. They are increasingly relevant in certifying casinos and platforms and will likely remain one of the global powerhouses in this respect. As a player, you can rest assured that the logo of iTech Labs is a guarantee of all-around quality, safety, and security.